Please refer to our returns and exchanges policy as follows:
- If you need to return your Cloud 9 Home product for any reason, please contact us at firstname.lastname@example.org for return instructions.
- Please note that used Items are not returnable.
- Returns or exchanges must be made within 30 days of purchase.
- We do not refund shipping costs.
- Exchanges are processed and shipped out within 3-7 business days from when we receive the product.
If you are not completely satisfied with the condition of your order upon arrival, again, please contact us immediately at email@example.com.